SUPPORT
We want every client to be happy and confident with the service we provide. Our focus on customer service means we build loyal and trusting relationships with our clients and work hard to meet and even exceed expectations.
That relationship lasts from the beginning of a job through to completion and beyond.
At the start of a project, every client is assigned a Contract Manager who will be your main point of contact, keeping you informed of progress throughout and addressing any concerns. On completion of a job, we make it our business to talk you through your newly installed electrical system, to guide you through the instruction manuals, and to explain any operating systems so that you understand fully how to use your new technology.
But it’s not the DC Way to leave things there. Should you have any further questions or need further advice and assistance, we are never more than a phone call away and will always be happy to help.
